added

Try our new Conversation Flow Builder

Our Flow Builder is live and allows you to create unique customer journeys, to engage your customers at scale with personalized messages.

added

Opt-out lists are now checked at time of send

Opt-out lists are now checked at time of send, where previously, this was only possible at time of import. Your Opt-out list will always be checked by default against your numbers at time of send, or choose to ignore this should there be critical information that should reach all your numbers, including those on the account's Opt-out list.

improved

Improved Send Preview Breakdown

Your send preview will now show you the breakdown of your total recipients, itemised by category on the "Preview Message" screen. This makes managing your contacts easier and improves the user experience.

added

New Landing Page Reply Element

Our Reply Element lets your audience engage within your Landing Page, without having to navigate anywhere else. Ask users to request a Call Me, RSVP, Leave a Review, or even a simple reply can be captured in your Landing Page.

improved

Try our new Birthday Messages

We have improved our birthday messages and made it easier for users to manage their customers' birthdays.

improved

Group entries are now Contacts

We now refer to Contacts as the entries that are imported into a group.

added

Try our NEW Landing Page templates

Supercharge you next campaign ROI with our new design templates. Our builder turns anyone into a creative expert.

improved

Expand your Code Editor for easier Landing Page editing

For those advanced Landing Page users, the HTML/CSS element can now be expanded on larger screens to allow for easier HTML editing.

added

Initiate Email Responses and Call-Backs in your next Campaign

Telephone numbers and email addresses can now be used as hyperlinks in your Landing Pages. Automatically initiate a new email response, or call-back by inserting one into any of your Image, Branding, Image/Text, Button, or Text elements. This gives your Call to Actions more versatility and allows your customers to engage with you instantly.

added

New "Reply Type" option for your Replies Report

Replies can now be categorised as "Standard" or "Opt-outs" on your Replies Reporting page. Simply select the type of reply you would like to search for to view or download your responses, for further analysis.