Online Card Payments

The following guide will outline the steps for making a payment using your credit or debit card from within your account.


Credit Expiry

  • All credits purchased are valid for 12 months from the date of purchase.

Simply click on "Buy Now" at the top right of your screen and follow these easy steps:

Step 1: Select Option

Once you have completed the steps for buying credits, you can select the "Credit/Debit" option under the "Payment Method" page and click on "Complete Purchase", as seen below:


Step 2: Select Method

Select your payment method by clicking on the "Credit & Debit Card" option, as seen below:



Important Information

  • Kindly note that the "Mobile phone number" is not required and you may continue and select your payment method without entering any number. You would however need to add the email address linked to the account to proceed with your payment.

Step 3: Enter Details

Enter your card details and click on "Pay Now", as seen below:



Important Information

  • Your card details need to be entered exactly as printed on your card.

Step 4: Verify Payment

Enter your OTP (One Time Pin) as received by your bank and click on "Submit", as seen below:



One Time Pin (OTP)

  • Kindly note that your Credit/Debit Card needs to be 3-D Secured to be able to make an online payment. This is an arrangement between you and your bank and SMSPortal does not provide any OTPs.

Step 6: Confirm

Once the transaction has been submitted, you will see a transaction result window pop-up confirming that your transaction has been successful, pending authorisation, as seen below:


Step 7: Send

Once you have closed the transaction result window, you can proceed to view your invoices or go back to your dashboard, as seen below:



First Time Payments

  • To ensure authenticity and security, all first-time customer payments will need to be verified before credits will reflect. This process could take several hours to complete during office hours only.


Important Information

  • Please note that an FNB Credit Card was used in the above example. Different banks may have slightly different processes.