The following guide will show you how to make use of placeholders to customize your Bulk SMS campaigns.


Importing of Data

  • Please note that this feature is only applicable if you have added values to your database at the time of importing your file.
  • SMS placeholder values 1 - 6 = Excel spreadsheet columns B - G.

Simply click on "Sending" on the left-hand control panel menu, select the "Send Message" option and follow these easy steps:

Adding Placeholders (Values)

Once you have selected your group, you will be able to customize your message by making use of the "Custom Value" tab in the "Message" field. When typing your message, you can select the specific value, where applicable, as seen below:


Once you have typed your message you can continue by selecting the "Preview & Send" option. The system will show you a preview containing an example with your values under the "Message Preview" section, as seen below.


If you are happy with your message, you can select "Send" and your Bulk SMS campaign will be sent out to each customer as a customized SMS.


Important Information

  • Once you have uploaded your database and included your values, you can choose which values you would like to make use of when sending a Bulk SMS campaign, and it is not a compulsory requirement when sending a Bulk SMS.