Frequently Asked Questions

How do I buy credits for my account?

Payments can be made from within the account by clicking on the "Buy Now" button and by following the easy steps.

What payment methods can I use?

We offer a range of payment methods which include online Credit/Debit card payments, Instant EFT, traditional EFT as well as Direct Deposit payments.

How long does it take for credits to reflect?

  • If you are purchasing credits online for the first time, your payment will be subject to an internal verification process which can take up to 1 hour during office hours only.

  • If you are paying via traditional EFT or Direct Deposit for the first time, your payment will be processed after 24 hours for security reasons.

  • Please contact [email protected] if your credits are not reflected within 24 hours.

Which payment method is the quickest?

The quickest way of purchasing credits is online with your Credit/Debit card.

What are your banking details?

Our banking details can be found on your invoice which can be generated from within your account.