Requesting an Invoice (EFT)

The following guide will show you how to generate an invoice from within your account for normal EFT (Electronic Transfer) and Direct Deposit Payments.


Credit Expiry

  • All credits purchased are valid for 12 months from the date of purchase.

Simply click on "Buy Now" at the top right of your screen and follow these easy steps:

Step 1: Enter Amount

Enter your desired number of credits to purchase and click on "Proceed to Payment".

Step 2: Billing Details

Make sure that your billing details are correct as this information will appear on your invoice.


Important Information

  • Kindly note that the fields marked with a red asterisk (*) are compulsory and need to be completed before proceeding to the next step.

Step 3: Generate Invoice

Select the "EFT/Invoice" option. Once you have selected "EFT/Invoice", you can click on "Download Invoice" to the bottom-right of your screen and your invoice will be downloaded to your desktop. You will also receive an email with a copy of your invoice and can proceed to make an EFT or Direct Deposit payment.


EFT and Direct Deposit Payments

  • Kindly note that we cannot load credits for EFT (Electronic Transfer) or Direct Deposit payments if an invoice was not generated from within the account first.
  • Please ensure that the above processes are followed within office hours in order for SMSPortal to load your credits on time.
  • Office Hours:
  • Monday - Friday: 08:00 to 17:00
  • Public Holidays: Closed


Important Information

  • The system will show you an order summary throughout your payment process to the right of your screen, under the "Order Summary" section.