We strive to maintain a highly available platform with minimal outages. Using a content delivery network and redundancy within our data centres, we ensure failovers exist at multiple levels to maximise uptime.
The status of our systems can be found on our Status Page outlining system availability and any outages that may occur.
We aim to provide the best possible service and this requires ongoing audits of our application security. We implement periodic testing across all of our systems to continuously strengthen our services.
The SMSPortal servers are hosted by iomart in data centres in the UK. By using iomart we are guaranteeing that your data remains totally secure and protected. All iomart data centres are certified to ISO 9001 Quality Management System, ISO 27001 Information Security Management System standards and ISO 20000 International Standard for Service Management. More information on the iomart data centres can be found here.
We use firewalls and logical access control to protect our servers from unauthorised system access, allowing only trusted operations personnel to manage our systems. We also make sure to use strong configuration standards to harden our servers, and we keep them up-to-date with the latest security patches.
We support strong cryptography for communication over public networks, ensuring that your password, your API secret, and the contents of your communications are always protected, as seen in the table below.
TYPE OF COMMUNICATION
SECURE PROTOCOLS USED
OTHER PROTOCOLS USED
Between customers and SMSPortal APIs
HTTP, FTP, SMTP, SMPP
SMSPortal Control Panel
Between SMSPortal and carriers
HTTPS, SMPP-over-SSL, SMPP-over-IPsec
HTTP, SMPP, SIGTRAN
Updated 12 months ago