Setup

Simply click on "Short Codes" on the left-hand control panel menu, select the "Setup" option and follow these easy steps:

Step 1: Searching

Click on the arrow to the left of the specific short code to view all your keywords.

Step 2: Reporting

Receive daily, weekly or monthly reports for all incoming messages to your short codes or keywords, by clicking on the "Actions" icon to the right of the specific short code or keyword, and selecting "Reporting".

Step 3: Forwarding

All incoming responses to your short codes or keywords can be forwarded to a URL, mobile number or email address by clicking on the "Actions" icon to the right of the specific short code or keyword, and selecting "Forwarding".

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Important Information

• Multiple email addresses can be added by separating them with a comma and no spaces.
• An automated reply can be setup for all incoming responses. An additional credit will be deducted from the account for each response sent.

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Important Information

• If you have a dedicated short code, you have the option of creating keywords depending on your requirements, by clicking on the "+ Add Keyword" option under the "Actions" icon to the right of the relevant short code.

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Forward Response to Mobile

• If you have selected to forward all incoming responses to a mobile number, the system will deduct an additional credit from the account for each response that is forwarded.