Resetting your Password
Step 1: Login Page
Simply go to your login page and select the "Forgot password?" option.
Step 2: Enter Username
Type in your account username.
Step 3: Submit
Click on "Submit", and the system will then send you an email with further instructions.
Step 4: Reset Password
Click on the "Reset Password" button within the email, and the system will open up a new window which will allow you to enter and confirm your new password.
Step 5: Save
Click on "Submit" to update your password.
Important Information
- If you did not receive your password reset email, kindly check your spam/junk folder for the email as it will be sent from a [email protected] email address, and may be trapped in your spam filter.
Usernames
- Ensure that you type your username in the correct format, exactly as you did when you created the account, with spaces and caps lock where applicable.
- Avoid using spaces before or after your username as the system will not be able to find the account.
Updated 12 months ago