Important Update:

Sub Account changes previously scheduled for October 2024 have been postponed until further notice.

Starting **October 7th**, all sub accounts will no longer have their own balance. Instead, sub accounts will be required to use the balance of the master account. This change is part of our ongoing effort to streamline account management and ensure smoother financial operations across your channels.

What does this mean for you?

Unified Balance: Sub accounts will draw from the master account’s balance for all transactions.
New Sending Limits: To help you manage this transition, we've introduced a new feature that allows you to set sending limits on individual channels within sub accounts.

This feature is available for the following channels:

Web User
REST API
HTTP API
Email to SMS API
Webservice API
FTP

Setting sending limits will serve the same purpose as allocating a fixed amount of credit to sub accounts, helping you maintain control over your communication expenses.

How to prepare:

Review Your Sub Accounts: Identify which sub-accounts need specific sending limits.
Set Sending Limits: Use the new setting feature to define limits for each relevant channel within your sub accounts.
Consult Our Guide: We’ve created a comprehensive guide to assist you with setting up sending limits.

Key date: October 7th

Please ensure that you’ve set the necessary sending limits by October 7th to avoid any disruptions. After this date, all sub accounts will automatically switch to using the master account’s balance.

If you have any questions or need further assistance, please don’t hesitate to reach out to our support team.

Thank you for your attention to this important update.